1 hour ticket response
We are dedicated to providing a rapid and appropriate solution to each helpdesk ticket submitted by a client. Our well–trained support staff representatives will examine your query and will offer you the best option. We offer a 1–hour response time guarantee for all technical support tickets. In fact, the average customer support ticket response time has proven to be 20 minutes.
A Top–Class Client Care Service
We have a team of web hosting support technicians who will be happy to reply to all your queries anytime you are in need of help. The majority of our support staff representatives have many years of experience in the Linux website hosting packages market, which means that you can constantly count on quick and detailed answers to your questions.
A User–Friendly Help Center Section
In the Web Control Panel you can find an easy–to–navigate Help section where you can find quick hints on how you can use our services. You can find the answers to your inquiries in our F.A.Q. database, find more info in the web hosting account management articles or check the instructional video tutorials.