Q: What does the web site migration service include? Will my web site be safe?
A: The website migration service on offer at New Concept Catalogs is totally free of cost and involves moving all your website files, databases and emails from your current provider to your brand new hosting account with us. We’ll also fine–tune all the configuration settings necessary for your websites to be fully operational on our cutting–edge cloud hosting platform.Our techs are fully capable of transferring any sort of site. With years of practical experience in this field, they are well–versed in the specificities of our cloud hosting platform, our Control Panel as well as all other popular Control Panels. For them, moving a custom–built application with plenty of custom libraries is as elementary as transferring a simple WordPress blog.
Q: Just how long will the web site migration procedure take?
A: There are lots of variables to bear in mind – the total amount of web files, the size of the database, the complexity of the website itself and the present workload of our web site migration professionals, etc. Even so, we do our very best to accomplish all web site migrations within a 48–hour window. Smaller–sized websites are transferred faster – usually in under 24 hours.
Q: Do you require something from me before you start transferring my site?
A: We do not require any information that is private. We’ll need, however, the login info for your current hosting account as well as the name of the website that you would like to transfer.
Q: I give you access to delicate data. How can I be sure that you won’t misuse it?
Q: Will my site be offline during the transfer?
A: Nah. Your site will continue to be online during the transfer. As soon as everything is completed on our end, we’ll tell you so that you can examine it and check for problems. If everything is fine, all you will have to do is change your domain name’s DNS settings.
Q: Will my old web hosting provider have to do anything?
A: No. Apart from your login credentials for the Control Panel, we don’t require anything. We’ll never touch base with your web hosting provider. They will not know anything about the transfer either.
Q: Does it matter what platform my present hosting provider is using?
A: We can transfer your web site from any hosting provider or any Linux–driven hosting platform so long as we can obtain access to the Control Panel and there is FTP access available.The only sites that we are unable to transfer are those based on closed–source software apps such as Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.